Copy and paste from the following data to produce each assessment task. Write these in plain English and spell out how, when and where the task is to be carried out, under what conditions, and what resources are needed. Include guidelines about how well the candidate has to perform a task for it to be judged satisfactory.
Required skills
analytical skills to determine current system deficiencies and new system objectives
communication skills to gather stakeholder needs and liaise with senior enterprise management
literacy skills to present options and recommendations in reports
numeracy skills to develop cost-benefit analyses
planning and organisational skills to:
meet project timeframes and produce required deliverables
mentor and coach team members and resolve conflict
problem-solving skills to negotiate with stakeholders and senior enterprise management to ensure expected project outcomes are achievable
research skills to identify solution alternatives.
Required knowledge
characteristics of leadership and technical teams
consultation and communication techniques, styles and strategies, including interviewing techniques
estimation and cost-analysis techniques
how to establish technical teams and determine stages of team development
objectives and benefits analysis
organisational values, policies and processes
performance management and project team appraisal methods
processes for monitoring team and own performance
project cash flow and budgeting
range of project-management methods and tools and how they apply in a formal project -management methodology
self-awareness
systems analysis and modelling techniques
team roles and delegation within a multi-project methodology context
technology solution models and frameworks.
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Business problems may include: | deficiencies in the current business process deficiencies or identified problems with current systems or IT infrastructure legislative mandated system changes opportunities identified as part of the strategic or operational planning processes. |
Stakeholder needs may include: | expectations related to agreed project outcomes project constraints project objectives based on business problems solution requirements based on project objectives. |
Project constraints may include: | external or internal project dependencies limitations or standards that the project must adhere to, such as timeframe, budget resources and quality organisational policies or procedures, including mandated project management and systems development methodologies. |
Feasibility may relate to: | economic operational technical. |
Core technology areas may include: | database-dependent implementations process-oriented implementations software implementations: C C++ COBOL or other third generation languages Java Visual Basic systems and network architectures: client or server legacy mainframe mid-range web-oriented solution architectures. |
Copy and paste from the following performance criteria to create an observation checklist for each task. When you have finished writing your assessment tool every one of these must have been addressed, preferably several times in a variety of contexts. To ensure this occurs download the assessment matrix for the unit; enter each assessment task as a column header and place check marks against each performance criteria that task addresses.
Observation Checklist